How to Delete Cambly Account (2025) – A Step-by-Step Guide

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Want to permanently delete your Cambly account? Whether you’re switching to a different English learning platform, taking a break from video chat tutoring, or simply no longer need your Cambly membership, this guide will walk you through the Cambly account deletion process.

We’ll cover everything from canceling your Cambly subscription to the final account removal process and what happens afterward.

Why Delete Your Cambly Account?

Before going ahead with Cambly account deletion, here are some reasons users choose to remove their accounts:

  • High subscription costs – Cambly’s pricing can be expensive compared to Cambly alternatives.
  • Lack of improvement – Some users feel their English skills don’t progress as expected.
  • Switching to a different tutor – You might prefer another English learning method or Team Lingoly.
  • Privacy concerns – Users may not want their data stored on Cambly.com.
  • Not using the platform anymore – If you’ve reached your conversation skills goals, you might not need your Cambly profile anymore.

Things to Consider Before Deleting Cambly Account

Deleting your Cambly account is permanent. Before proceeding, keep these factors in mind:

1. Cancel Your Cambly Subscription First

Before closing your Cambly account, make sure your Cambly membership is not active. If you don’t cancel Cambly account subscriptions, you might still get charged.

2. Check Refund Policy

Cambly typically doesn’t offer refunds after a purchase. However, if you have unused credits, contact Cambly support before proceeding.

3. Save Important Data

Once you delete your Cambly profile, you lose access to:

  • Chat history with tutors.
  • Learning progress and saved corrections.
  • Purchased plans or remaining minutes.

How to Delete Cambly Account – Step-by-Step Guide

Step 1: Cancel Your Cambly Subscription

Before proceeding with the Cambly account deletion, you need to cancel any active plans.

  1. Log in to your Cambly account.
  2. Click on the Profile Icon in the top-right corner.
  3. Select Account Settings.
  4. Navigate to Cambly subscription settings.
  5. Click Cancel Subscription and confirm.

Step 2: Request Cambly Account Deletion

Unlike some platforms, Cambly does not provide a direct delete option in the settings. Instead, you need to request account removal via Cambly support.

Method 1: Request via Email

  • Open your email account linked to Cambly login.
  • Send an email to support@cambly.com.
  • Use the subject line: “Request to Permanently Delete Cambly Account”.
  • In the email, include:
    • Your registered email address.
    • A request to PERMANENTLY DELETE your account.
    • Reason for deletion (optional).

Method 2: Request via Cambly Website

  1. Log in to Cambly.com.
  2. Click on the Profile Icon.
  3. Navigate to Account Settings.
  4. Look for Start Account Deletion (if available).
  5. Follow the prompts to confirm deletion.

What Happens After Deleting Your Cambly Account?

Once your Cambly account deletion is confirmed:

ActionEffect
Account AccessYou will no longer be able to log in.
Chat & Learning DataAll conversation history and learning progress are erased.
SubscriptionAny active Cambly subscription will be terminated.
RefundsNo refunds are issued unless Cambly makes an exception.

Alternatives to Cambly

If you’re looking for Cambly alternatives, consider these platforms:

  • Preply – Offers 1-on-1 tutoring with structured lessons.
  • italki – Provides tutors for multiple languages.
  • Team Lingoly – A growing English learning platform for personalized lessons.
  • Duolingo – Good for beginners but lacks real-time video chat.

Frequently Asked Questions (FAQs)

Can I reactivate my Cambly account after deletion?

No. Once your Cambly account is deleted, it cannot be restored. You must create a new one if you want to use Cambly again.

How long does Cambly take to delete my account?

It usually takes 2-5 business days for Cambly support to process your request.

Will deleting my Cambly account stop automatic payments?

No! You must cancel your Cambly subscription separately before removing your Cambly account.

Can I delete my Cambly account from the mobile app?

Currently, Cambly settings do not offer an in-app deletion option. You must request it via email or web browser.

Final Thoughts

Deleting your Cambly account is straightforward but requires manual confirmation from Cambly support. Before proceeding, make sure to:

  • Cancel your Cambly subscription to avoid future charges.
  • Backup any chat history if needed.
  • Confirm deletion via email or Cambly.com.

If you’re looking for Cambly alternatives, platforms like Preply and Team Lingoly might be a better fit.

Need help with another account deletion guide? Let us know in the comments!

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